Information We Collect
We may collect the following types of information when you use our Site:
- Personal Information: Name, email address, phone number, billing and shipping address, and other details you provide when creating an account, placing an order, or contacting us.
- Payment Information: Payment details are processed by our third-party payment gateway providers. We do not store your full card or bank details on our servers.
- Order Information: Products purchased, order history, and preferences.
- Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
- Communications: Any information you provide when you contact our customer support or subscribe to our newsletter.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Create and manage your account.
- Respond to customer service requests and support needs.
- Send order confirmations, updates, and transactional communications.
- Send promotional emails and marketing communications, where you have opted in.
- Improve our Site, products, and services.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at info@kofeetek.in.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
